If your product has a manufacturing defect or requires repairs, you’ll be covered under the warranty terms mentioned in the product listing. Please reach out to your nearest Service Centre or connect with our Customer Care at +91-9427609377 or email us at reachanova@gmail.com.

For return-related concerns, kindly share clear photographs of the product to help us evaluate the issue. You can send them via email or contact our team directly.

Once your return request is approved, our Customer Care team will coordinate the pickup process. Please ensure that the product is returned in its original condition—this includes all packaging materials (boxes, bags, tags, stickers, etc.) and the original invoice. You may keep a copy of the invoice for your records.

Order Cancellations: Please note that cancellations are not permitted once an order has been placed.